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All ticket sales are final except when BUGTOPIA cancels, postpones, or reschedules the event, when BUGTOPIA cannot admit a valid ticket holder because of event capacity or organizer error, or when a refund is otherwise required by law. No refunds are provided for a change of plans, illness, travel or parking delays, weather, failure to attend, arriving after the event closes, or removal for violating event rules. Advance general-admission tickets are valid for the selected day from 10:00 AM Saturday or 11:00 AM Sunday. No timed-entry reservation or arrival window is required. VIP entry begins at 9:00 AM Saturday and 10:00 AM Sunday. Walk-in tickets are available for purchase after 11:00 AM Saturday and after 12:00 PM Sunday. Once admitted, guests may stay until closing. Ticket corrections or transfer requests must be submitted to [email protected] before the event and are subject to availability. Optional purchase-protection fees and third-party purchases are governed by their providers.
BUGTOPIA is committed to a safe, educational, and enjoyable event. By attending, I agree for myself and any minor in my care to the following:

1. I will follow posted rules and instructions from BUGTOPIA, venue, security, vendors, and exhibitors. Unsafe, disruptive, harassing, or illegal conduct may result in removal without refund. Children must remain supervised by a responsible adult.

2. Guests may not bring live animals, insects, plants, or biological specimens into the event unless they are approved vendors or exhibitors. Service animals are permitted as required by law. Pets and emotional-support animals that do not qualify as service animals are not permitted.

3. I will not touch animals, insects, plants, displays, merchandise, or enclosures without permission. Releasing organisms, unauthorized selling or trading, tampering with enclosures, and entering restricted areas are prohibited.

4. I understand that a public expo may involve crowds, live organisms, natural-history specimens, plants, allergens, uneven surfaces, and the possibility of bites, stings, scratches, or other injury. I voluntarily accept the ordinary risks of attendance and agree to supervise minors and disclose relevant allergies or access needs to event staff when appropriate.

5. To the fullest extent permitted by law, I release BUGTOPIA, its organizers, the venue, vendors, exhibitors, sponsors, contractors, employees, and volunteers from claims arising from the ordinary risks of attendance, except claims that cannot legally be waived, including those arising from gross negligence or willful misconduct.

6. Photography and video may occur at the event. I consent to incidental capture of myself and minors in my care and to BUGTOPIA using event images for news, documentation, and promotion, to the extent permitted by law. Guests with privacy concerns may contact event staff.
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Purchase ProtectionRECOMMENDED

Add Purchase Protection for a small fee and get a 100% refund of your registration purchase should you be prevented from attending due to a qualifying unforeseen circumstance. (Full Terms)

Why protect your registration purchase? Purchase Protection covers:

Severe Illness and Injury
COVID-19
Hospitalization
Death in Family
Transportation Failure
Crime and Home Emergency
Employment Obligations
Acts of Nature
Legal Obligations

Purchase Protection covers many common unforeseen circumstances, but exclusions apply. View full List of qualifying circumstances and exclusions.

* Terms, conditions and exclusions apply. Not available for or applicable to events, attendees, or travel outside of the USA. Purchase Protection is a service offered by Purchase Protection LLC. Purchase Protection is not an insurance policy. It is a service that will refund you 100% of your event fees, taxes and dues should you be prevented by unforeseen circumstances from attending the event. Purchase Protection does not apply to, and will not reimburse, charitable donations. Purchase Protection fees will be charged as a separate transaction. Any changes made to your purchase will not change the amount covered in this agreement.

Read Full Terms and Conditions

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